Restoring Bot Functionality: How to Reset & Reconnect Your Bot Properly

  • Admin
  • Mar 03, 2025
Troubleshooting Guide

Restoring Bot Functionality: How to Reset & Reconnect Your Bot Properly

If your bot is not responding as expected, a reset and reconnection may be necessary. This process ensures that your bot settings remain intact while resolving potential technical issues. Below is a step-by-step guide to restore full functionality without losing your setup.

Why This Process Is Important

  • Prevents Bot Malfunctions – Over time, session issues or expired connections can cause bots to stop responding.
  • Ensures Proper Integration – Reconnecting your bot guarantees a stable connection between your page and FlexuBot.
  • Restores Deleted Pages – If your bot was accidentally removed, this method helps recover it without starting from scratch.

Step-by-Step Guide to Reset & Restore Your Bot

1. Save a Backup of Your Bot Settings

Before making any changes, ensure that you save a backup of your current bot settings:

  • Go to Bot Manager and navigate to Options On the Top Right.
  • Click Export Bot Settings and download your backup file.

2. Delete & Reconnect Your Bot

To refresh your bot’s connection:

  • Navigate to Connect Accounts in FlexuBot.
  • Select the page where your bot is installed.
  • Click the Trash Icon (delete) to remove the bot connection.
  • Confirm the deletion.

3. Clear Cookies & Refresh Browser

After deleting the bot connection:

  • Clear your browser’s cookie history to remove any cached data.
  • Refresh your browser to ensure all changes take effect.

4. Restore the Deleted Page & Reconnect the Bot

To reconnect your bot:

  • Go back to Connect Accounts and click Login as Facebook.
  • Select the deleted page & Click enable to restore connection.

5. Reapply Your Bot’s Backup & Activate

Now that your page is reconnected:

  • Return to Saved Templates in Bot Manager.
  • Upload your previously saved bot settings.
  • Click Activate to restore full functionality.

Final Notes

This process resets and reconnects your bot without losing critical settings, ensuring it continues to operate smoothly. If issues persist after following these steps, consider rechecking your page permissions or reaching out for support.

By following this guide, you can quickly resolve bot response issues while maintaining a seamless automation experience.

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