How to Set FlexuBot as the Primary App on Facebook

  • Admin
  • Mar 03, 2025
Troubleshooting Guide

Fixing Bot Issues: How to Set FlexuBot as the Primary App on Facebook

If you're experiencing issues with FlexuBot not responding, missing features, or errors like “(#100) Cannot set persistent menu because your app is not set as the primary app for the page,” the problem likely stems from conflicting app integrations on Facebook.

Why This Issue Happens

Facebook only allows one primary app to manage messaging, automation, and chatbot functionalities for a page. If another app is currently set as the primary integration, it can interfere with FlexuBot’s ability to function correctly.

This can cause:

  • Bot not responding to messages
  • Persistent menu not updating or appearing
  • Automated workflows not triggering
  • Features like quick replies, buttons, or flows not working properly

How to Fix It: Set FlexuBot as the Primary App

To ensure FlexuBot operates without conflicts, follow these steps:

  1. Go to Your Connected Account – Open Facebook and log in to the account linked to FlexuBot.
  2. Access Business Integrations – Click on Settings & Privacy, then navigate to Business Integrations.
  3. Check for Other Apps – Look for any other chatbot or automation tools that might be controlling your page’s messaging.
  4. Make FlexuBot the Primary App – Select FlexuBot and set it as the primary app for your page’s automation.
  5. Remove Conflicting Apps – If other automation apps are active, remove them to prevent interference.

Why This Step Is Important

Setting FlexuBot as the primary app ensures:

Uninterrupted Bot Functionality – Prevents messaging and automation conflicts.

Proper Access to Key Features – Enables persistent menu, quick replies, and other chatbot tools.

Seamless Automation & Customer Engagement – Ensures that workflows, responses, and integrations work as intended.

By following these steps, you eliminate technical barriers and restore FlexuBot’s full functionality, ensuring a smooth and efficient chatbot experience for your business.

Comments :

    No available comment at the momment...

Leave a comment
Login To Comment
logo logo
login

Don't have an account? Sign Up

We use cookies to provide you with the best possible experience on our website. By continuing to browse, you agree to our use of cookies.   Got it!